A Step-Wise Process
Own methodology for tuning the information awareness training program. Progress, metrics and weak points are kept all the time fully visible for you. This will make it easier for you to answer questions such as “What is the progress?”, “What are the outcomes?”, “ What needs to be done next?”
What Our Customers Say
Information Awareness Training
#Designed as an Ongoing Process
Annual information awareness training or multi-initiatives? Your information awareness training sessions should be a regular part of everyday job routine. We try to avoid considering it only as an annual or bi-annual training program. The real challenge lies in gradually integrating it into all the components in a manner that is easily accepted, understood and transferred in behaviour.
#Keep an eye on metrics
Monitoring the response of the users gives us an accurate feedback in understanding the effectiveness of our deliverables. This will allow us to built sep-by-step a set of adaptive measures to the weaknesses found within the organization and focus on mitigation of vulnerabilities where human role acts as a catalyst.
#Prepare Quality Content
Our information awareness training content customized to the audience’s requirement. We try to avoid generic content and focus more on information awareness training required by individual job roles. For instance, our delivered content for technical staff and customer services staff in a financial institution are different.
#Multiple Dissemination Channels
We do not rely on one channel alone for spreading information awareness. Besides the e-learning session we provide our customers the right set of tools, and also spread continual information awareness training lessons over email, flyers and memos. And this is regularly so the concepts never escapes their mind.
#Use the Customizeds Training Material
Every individual is surrounded by different environmental factors and perceives risks differently, which eventually affects the decisions we make. These factors are kept in mind when creating training materials and conducting the trainings. So, keep your information security awareness training as a step-wise process.
#Instill the Importance of Information Security
We have an eye on our set of metrics over the time. What really counts in a information awareness training session's success is to ensure that all employees perform their duties while being conscious of the importance of security. Once they develop the “how to” concept of going about critical tasks, the program is already on its way to success.
#Identify Breaches Around Human Factor
To identify what kind of security breaches could occur as a result of human negligence, sometimes social engineering experiments are needed and to test their ability to handle real attacks. Simulation tools and different challenges are used to directly show employees what kind of attacks they can face. They can find a good place at least in your annual information awareness training efforts.
#Keep Improving, Adapt and Refresh
Embedd quizzes and interactive sections in your information awareness training. They have a certain importance to ascertain the knowledge of the audience. And we see how and if the results improve with time. These results serve as a feedback to allow us to keep asking ourselves where we can make improvement in your sessions and what needs to be improved.
#Look for the Next Steps
The approach used in software development can be helpful here. i.e. Design, Execution, Testing, Deployment. We use similar methodology to map on your information assurance awareness training implementation. This will make it easier for you to answer questions such as “What is the progress?”, “What are the outcomes?”, “ What needs to be done next?”.
Mindsett Security Your Human Factor Security Partner ...
With implementation support, custom software applications, and several different types of exercises, we support our customers in creating a culture of security company-wide.